Terms of service

Terms of Service

OVERVIEW

This website is operated by Gloween. Throughout the site, the terms “we”, “us” and “our” refer to Gloween. Gloween offers this website, including all information, products and services available from this site, to you conditioned upon your acceptance of these Terms of Service.

By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service. These terms apply to all users of the site, including browsers, customers and contributors of content.

ONLINE STORE TERMS

By using this website, you confirm that you are at least the age of majority in your state or place of residence, or that you have permission from a parent or legal guardian where required.

You may not use our products or services for any unlawful or unauthorized purpose, nor may you violate any applicable laws while using our website.

PRODUCTS AND SERVICES

We make every reasonable effort to display our products, descriptions, images and colors as accurately as possible. However, the appearance of products may vary slightly depending on your device, screen settings or manufacturing variations.

We reserve the right to modify or discontinue products, prices, promotions or services at any time without prior notice, subject to applicable law.

ORDERS AND BILLING

We reserve the right to refuse, limit or cancel an order where reasonably necessary, including in cases of suspected fraud, incorrect pricing, inventory issues or unauthorized transactions.

You agree to provide current, complete and accurate purchase, billing and contact information so that we can process your order and contact you when necessary.

SHIPPING

Shipping and estimated delivery times are described in our Shipping Policy. Delivery estimates are not guaranteed and may be affected by circumstances outside our reasonable control.

RETURNS AND REFUNDS

Returns and refunds are governed by our Return & Refund Policy. Eligible return requests must be submitted within 14 days of receiving the order.

THIRD-PARTY SERVICES

Certain services, payment providers or other features available through our store may be provided by third parties. Your use of third-party services may also be subject to their respective terms and policies.

PERSONAL INFORMATION

Your submission and processing of personal information through the store is governed by our Privacy Policy.

PROHIBITED USES

You may not use the website for unlawful, fraudulent, abusive or malicious purposes, interfere with the security or operation of the website, or attempt to gain unauthorized access to the website or related systems.

LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Gloween will not be liable for indirect, incidental, special or consequential damages arising from your use of the website, products or services. Nothing in these Terms excludes or limits rights or liabilities that cannot legally be excluded or limited.

CHANGES TO THESE TERMS

We may update these Terms of Service from time to time. The latest version will be available on this page. Your continued use of the website following an update constitutes acceptance of the revised terms to the extent permitted by applicable law.

CONTACT INFORMATION

Questions regarding these Terms of Service can be submitted through the Contact Us page on our website.